/* Чат с менеджером (правки №65/№66, редизайн в стиле сайта) — includes/chat-widget.php, assets/chat.js
   Тёмная шапка с логотипом и бирюзовой линией, фон-штукатурка, «таблетки» быстрых вопросов, плавные анимации.
   Точка состояния: зелёная — сотрудник в админке, синяя — рабочее время, серая — нерабочее (клик по заголовку показывает легенду). */
.qhc{--qhc-brand:#2c9ea9;--qhc-brand-d:#278b95;--qhc-ink:#111;--qhc-dark:#141414;--qhc-g:#2f9e5b;--qhc-b:#2f7be5;--qhc-n:#9aa5ad;font-family:Arial,Helvetica,sans-serif;color:var(--qhc-ink)}
.qhc *{box-sizing:border-box}

/* кнопка */
.qhc-fab{position:fixed;right:20px;bottom:84px;z-index:260;width:58px;height:58px;border-radius:50%;border:none;background:var(--qhc-dark);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:0 6px 22px rgba(0,0,0,.32),inset 0 0 0 2px var(--qhc-brand);transition:transform .18s ease,background .18s ease,box-shadow .18s ease;animation:qhc-pop .45s cubic-bezier(.2,.9,.3,1.3) both}
.qhc-fab:hover{transform:translateY(-3px) scale(1.04);background:#000}
.qhc-fab svg{color:var(--qhc-brand)}
.qhc-badge{position:absolute;top:-4px;right:-4px;min-width:21px;height:21px;padding:0 5px;border-radius:11px;background:#e5484d;color:#fff;font-size:12px;font-weight:800;display:flex;align-items:center;justify-content:center;border:2px solid #fff}
.qhc-badge[hidden]{display:none}
@keyframes qhc-pop{from{transform:scale(.3);opacity:0}to{transform:scale(1);opacity:1}}

/* точка состояния */
.qhc-dot{position:relative;display:inline-block;width:11px;height:11px;border-radius:50%;background:var(--qhc-n);flex:none}
.qhc-dot--online{background:var(--qhc-g)}
.qhc-dot--work{background:var(--qhc-b)}
.qhc-dot--off{background:var(--qhc-n)}
.qhc-dot--online::after{content:"";position:absolute;inset:-4px;border-radius:50%;border:2px solid var(--qhc-g);opacity:0;animation:qhc-pulse 1.9s ease-out infinite}
@keyframes qhc-pulse{0%{transform:scale(.6);opacity:.8}100%{transform:scale(1.5);opacity:0}}
.qhc-dot[hidden]{display:none}
.qhc-fab .qhc-dot{position:absolute;right:3px;bottom:3px;width:15px;height:15px;border:2.5px solid var(--qhc-dark)}

/* панель */
.qhc-panel{display:flex;flex-direction:column;background:#f2efe9 url("/uploads/design/plaster-texture.webp") repeat;background-size:512px 512px;border-radius:18px;overflow:hidden;box-shadow:0 14px 48px rgba(0,0,0,.32);border:1px solid #d9d5cc;animation:qhc-up .28s ease both}
@keyframes qhc-up{from{transform:translateY(14px);opacity:0}to{transform:none;opacity:1}}
.qhc:not(.qhc--inline) .qhc-panel{position:fixed;right:20px;bottom:20px;z-index:270;width:380px;max-width:calc(100vw - 24px);height:min(580px,calc(100dvh - 40px))}
.qhc:not(.qhc--inline) .qhc-panel[hidden]{display:none}
.qhc--inline .qhc-panel{height:min(640px,calc(100dvh - 220px));min-height:420px;box-shadow:0 2px 10px rgba(0,0,0,.06);animation:none}

/* шапка */
.qhc-head{position:relative;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:13px 14px 14px 16px;background:var(--qhc-dark);color:#fff;border-bottom:3px solid var(--qhc-brand)}
.qhc-title{display:flex;align-items:center;gap:11px;min-width:0;flex:1;background:none;border:none;color:inherit;font:inherit;text-align:left;cursor:pointer;padding:0}
.qhc-logo{flex:none;width:38px;height:38px;border-radius:11px;background:#222;border:1px solid #333;display:flex;align-items:center;justify-content:center;overflow:hidden;font-size:19px;font-weight:800;color:#fff}
.qhc-logo img{max-width:100%;max-height:100%;object-fit:contain;display:block}
.qhc-logo b{color:var(--qhc-brand)}
.qhc-ttl{min-width:0}
.qhc-ttl b{display:block;font-size:15px;letter-spacing:.2px}
.qhc-ttl small{display:flex;align-items:center;gap:7px;font-size:12px;color:#aebcc4;margin-top:3px;line-height:1.3}
.qhc-x{flex:none;border:none;background:rgba(255,255,255,.12);color:#fff;width:32px;height:32px;border-radius:50%;font-size:22px;line-height:1;cursor:pointer;transition:background .15s ease,transform .15s ease}
.qhc-x:hover{background:rgba(255,255,255,.24);transform:rotate(90deg)}
.qhc-legend{position:absolute;left:10px;right:10px;top:100%;margin-top:8px;z-index:3;background:#fff;color:#222;border-radius:12px;padding:12px 14px;box-shadow:0 10px 30px rgba(0,0,0,.28);font-size:12.5px;line-height:1.45;animation:qhc-up .2s ease both}
.qhc-legend[hidden]{display:none}
.qhc-legend div{display:flex;gap:9px;align-items:flex-start;margin:5px 0}
.qhc-legend .qhc-dot{margin-top:3px}

/* сообщения */
.qhc-list{flex:1;overflow-y:auto;padding:14px 12px;display:flex;flex-direction:column;gap:8px;-webkit-overflow-scrolling:touch;overscroll-behavior:contain}
.qhc-day{align-self:center;font-size:11px;color:#6d7880;background:rgba(255,255,255,.7);border-radius:999px;padding:2px 10px;margin:6px 0 2px}
.qhc-msg{display:flex;flex-direction:column;max-width:84%;animation:qhc-in .22s ease both}
@keyframes qhc-in{from{transform:translateY(6px);opacity:0}to{transform:none;opacity:1}}
.qhc-msg--me{align-self:flex-end;align-items:flex-end}
.qhc-msg--they{align-self:flex-start;align-items:flex-start}
.qhc-who{font-size:11px;color:#6d7880;margin:0 6px 2px}
.qhc-bub{padding:9px 13px;border-radius:16px;font-size:14px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word}
.qhc-msg--me .qhc-bub{background:var(--qhc-brand);color:#04282c;border-bottom-right-radius:5px}
.qhc-msg--they .qhc-bub{background:#fff;color:#111;border:1px solid #e3e0d8;border-bottom-left-radius:5px}
.qhc-meta{font-size:11px;color:#6d7880;margin:3px 6px 0}
.qhc-welcome .qhc-bub{background:#fff;border:1px dashed #bfc9ce;color:#4b5a63}
.qhc-quick{display:flex;flex-wrap:wrap;gap:7px;margin-top:2px;animation:qhc-in .3s ease .08s both}
.qhc-pill{border:1px solid #c9d3d9;background:#fff;color:#1b2a31;border-radius:999px;padding:7px 13px;font-size:13px;font-family:inherit;cursor:pointer;transition:border-color .15s ease,background .15s ease,transform .15s ease}
.qhc-pill:hover{border-color:var(--qhc-brand);background:#f1fafb;transform:translateY(-1px)}

/* форма */
.qhc-form{padding:10px 12px 12px;border-top:1px solid #dcd8cf;background:rgba(255,255,255,.92)}
.qhc-intro{display:flex;flex-direction:column;gap:6px;margin-bottom:8px}
.qhc-intro[hidden],.qhc-mailaddr[hidden],.qhc-err[hidden]{display:none}
.qhc-intro input,.qhc-mailaddr{width:100%;padding:9px 12px;border:1px solid #d9dfe3;border-radius:12px;font-size:14px;font-family:inherit;outline:none;background:#fff}
.qhc-intro input:focus,.qhc-mailaddr:focus,.qhc-row textarea:focus{border-color:var(--qhc-brand);box-shadow:0 0 0 3px rgba(44,158,169,.15)}
.qhc-intro small{font-size:11.5px;color:#6d7880;line-height:1.4}
.qhc-row{display:flex;gap:8px;align-items:flex-end}
.qhc-row textarea{flex:1;resize:none;min-height:42px;max-height:120px;padding:10px 12px;border:1px solid #d9dfe3;border-radius:14px;font-size:14px;font-family:inherit;line-height:1.35;outline:none;background:#fff}
.qhc-send{flex:none;width:42px;height:42px;border:none;border-radius:50%;background:var(--qhc-dark);color:var(--qhc-brand);display:flex;align-items:center;justify-content:center;cursor:pointer;transition:transform .15s ease,background .15s ease}
.qhc-send:hover{background:#000;transform:scale(1.07)}
.qhc-send:disabled{opacity:.5;cursor:default;transform:none}
.qhc-mail{display:flex;align-items:center;gap:8px;margin-top:9px;font-size:12.5px;color:#5b6b75;cursor:pointer}
.qhc-mailaddr{margin-top:6px}
.qhc-err{padding:8px 14px;background:#fdecec;color:#b42318;font-size:12.5px}
.qhc-err.qhc-err--ok{background:#e8f6ee;color:#146c43}
.qhc-off{position:absolute;left:-9999px;top:auto;width:1px;height:1px;opacity:0;overflow:hidden}
.qhc-intro .qhc-more{display:none}
.qhc-intro.is-open .qhc-more{display:block;animation:qhc-in .22s ease both}
.qhc-hp{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}

@media (max-width:520px){
  .qhc-fab{right:14px;bottom:78px;width:54px;height:54px}
  .qhc:not(.qhc--inline) .qhc-panel{right:0;bottom:0;left:0;width:100%;max-width:none;height:min(86dvh,640px);border-radius:18px 18px 0 0}
  .qhc-row textarea,.qhc-intro input,.qhc-mailaddr{font-size:16px}
}
@media (prefers-reduced-motion:reduce){
  .qhc *,.qhc-fab,.qhc-panel{animation:none!important;transition:none!important}
}

/* правка №131: согласие на обработку персональных данных при отправке сообщения */
.qhc-consent{display:block;margin-top:6px;font-size:11px;line-height:1.35;color:#7a7568}
.qhc-consent a{color:inherit;text-decoration:underline}

/* правка №125: вложения в чате */
.qhc-attach{flex:none;width:36px;height:42px;border:none;background:none;font-size:20px;line-height:1;cursor:pointer;color:#6b7a84;padding:0}
.qhc-attach:hover{color:var(--qhc-dark)}
.qhc-bub .qhf-list img,.qhc-bub .qhf-list video{max-width:100%}
